There are a number of things you can do to increase your personal security and reduce your risk of becoming an ATM crime victim.

  • Select an ATM that is in a well-lit, well-traveled location.
  • When possible, select an ATM that is monitored or patrolled by a security officer. 
  • Always watch for suspicious persons or activity around. Be aware of anyone sitting in a parked car in close proximity to, or at a distance from, the ATM location.
  • If you notice anything strange, leave and return some other time. Even if you have already started a transaction, cancel it and leave.
  • Prepare all transaction paperwork prior to your arrival at the ATM site. This will minimize the amount of time spent at the ATM.
  • Maintain an awareness of your surroundings throughout the entire transaction. 
  • Do not wear expensive jewelry or take other valuables to the ATM. This is an added incentive to an assailant.
  • If you withdrawl cash, put it away immediately. Don't stand at the ATM and count it.
  • Never accept offers of assistance with the ATM from strangers; ask the bank for help
  • Never lend your ATM card to anyone; treat it as if it is cash or a credit card.
  • If you use a drive-up ATM, make sure your vehicle doors are locked and windows are up.
  • During evening hours consider taking a companion along, park close to the ATM in a well-lighted area, and lock your car. If the lights around the ATM are not working properly, do not use it.
  • When leaving an ATM location make sure you are not being followed. If you are being followed, drive immediately to a police, sheriff or fire station, crowded area, well-lit location, or open business. Flash your lights and sound your horn to bring attention to your situation.
  • If you are involved in a confrontation and the attacker is armed with a weapon and demands your money or valuables, give it to them. Do not resist, property may be recovered later or replaced.
  • Walk purposefully and with confidence.  Give the appearance that you are totally aware of your surroundings.
  • Be aware of your environment and what is going on around you.  Criminals tend to avoid people who have this type of demeanor.
  • Follow your instincts.  If you feel you are in danger, respond to the situation immediately. Remember that your personal safety is the top priority.

Contact

Address
330 Sterrett Drive (0523)
Blacksburg, VA 24061

Emergency
911

Non-Emergency
540-382-4343
Online Report Form

General Information
540-231-6411

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540-231-7233 (SAFE)

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